Engaging with your clients using a mobile app has many advantages over SMS and email. Here are the main reasons why and why a mobile app will benefit your company compared to other technologies:

• Your customers have direct access to your company, product and contact information as soon as they open an app. 
• Your customers can engage with you directly and easily contact you. 
• Emojis used in push notifications are proven to have a much higher success rate of being read by your customers. SMSs are boring and sometimes hard to find and once deleted they are gone forever. Emails too have lots of issues, not being received, going into the spam folder, not showing images correctly etc. A dedicated push notification message has a much better chance of being received and read. Also as the customer has signed up and enabled push notifications, its a notification that they want to receive and not junk or spam. 
• Your customers can select exactly which categories they want to receive notifications for e.g. you have a new product thats falls under a certain category. You send out a notification to all your customers that have that notification category enabled and then the app will redirect them to that product page with the new app. 
• If a customer wants to re-read the notification they simply go into the Messages screen and click on the message for the details. 
• Being a custom notification message, we can implement many features. For example, viewing an appointment. In the appointment message you can view all the details and have a “Add to Calendar” button to allow the customer to easily add it to their phone calendar. There can also be 2 buttons to change or cancel the appointment” that redirect the customer to the cancel or change appointment pages. 
• Your mobile app can be customised in so many ways. We are developers so we can integrate your solution easily to best fit your company’s needs. Here are some examples of some custom development we have provided:
  • Implement a customer login to connect to your database to allow your customers to login and get direct personal messages. 
  • Implement an appointment system to allow you to send appointment reminders where they can add to their calendar, change or cancel their appointments.
  • Provide a custom login for WordPress users to connect your app to WordPress and allow them to navigate with an automatic login each time they open the app. 
  • Provide a login facility to a car dealership to let them notify customers when new car models are available. Also provide a car booking form when their car is due for a service with the option to change their appointment or cancel.
  • And much more…